Privacy information
This page explains the main categories of information associated with the website and how to ask a privacy question.
Ask a privacy questionLast updated 17 September 2026
Information involved
Information may include details you submit through an application or support request, transaction and account records, and technical data needed to operate and protect the website.
How information may be used
Information may be used to process requests, verify identity and eligibility, service an account, prevent fraud, secure the website, communicate with you and meet legal obligations.
Your choices
To ask what options apply to your information, email [email protected]. The support team may need to verify your identity before acting on a request.
Retention and security
Records should be kept only for legitimate operational and legal purposes. Exact retention periods and security certifications are not stated here because they must match verified internal practices.
Contact
Email [email protected]. Do not include passwords, online-banking credentials, one-time passcodes or a full Social Security number in ordinary email.
Privacy question or request?
Describe the request without including sensitive credentials. Support will provide the next secure step if verification is required.